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Miles Technologies: A Solution for Success

Miles Technologies: A Solution for Success

VSR InterviewVSR travelled to Chicago to meet with Tom Beusch and Thomas O’Boyle, two technology mavens that transitioned an old-fashion barcode VAR into one of the top warehouse management solution providers in the country.

May 23, 2011 - TOM BEUSCH NEVER PLANNED ON BEING A SOLUTION PROVIDER, nor was owning a technology company a lifelong dream that he pursued in earnest. However, when the offer to procure Miles Technologies, a barcode printing solutions company, presented itself, he saw an opportunity that he couldn't resist.

In 1998, Beusch, along with his partner Thomas O'Boyle (both Zebra alums), bought the firm from original owner Bill Miles and set off to revamp the way warehouse management solutions were sold. At the time, 98 percent of Miles' sales involved barcode printing solutions, in particular, Zebra printers, supplies, and labels. Over the course of the next five years, the company added data collection terminals and scanners to differentiate themselves from the other Zebra dealers on the market.

After the first five years, the two realized that they needed to move into selling applications and solutions. The first software Miles Technologies developed was a product called INVision, a warehouse management software for small- to mid-sized companies. That was soon followed by software for RFID compliance called CP Express, which was expanded into a supply chain asset-tracking application called RealView. Today, Miles Technologies is one of the leading solution providers in the nation with customers ranging from small businesses to Fortune 1000 companies.

To learn more about what makes them tick, VSR headed off to the outskirts of Chicago for an afternoon with Beusch and O'Boyle....

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